Vertical Environmental Solutions

Effective Date: January 20, 2025

1. Introduction

Welcome to Vertical Environmental Solutions ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable U.S. data protection laws. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, www.vesusa.com ("Website").

2. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Vertical Environmental Solutions

2248 Broadway #1548, New York, NY 10024

Email: [email protected]

3. Data We Collect

We may collect the following types of personal data when you interact with our website:

-Personal Identification Information: Name, email address, phone number, and mailing address.

-Billing Information: Payment details (processed securely via third-party payment providers).

-Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy for more details).

-Communication Data: Messages sent via contact forms or email correspondence.

-Marketing Preferences: Your preferences regarding marketing communications.

4. How We Use Your Data

We use the data collected for the following purposes:

-To provide and manage our elevator and escalator cleaning services.

-To respond to inquiries and provide customer support.

-To process payments and fulfill service agreements.

-To improve our website functionality and user experience.

-To send promotional communications with your consent.

-To comply with legal obligations.

5. Legal Basis for Processing Data

Under GDPR, we rely on the following legal bases to process your personal data:

-Consent: When you provide consent to receive marketing communications.

-Contractual Obligation: To provide the services you have requested.

-Legal Compliance: To fulfill legal obligations and regulatory requirements.

-Legitimate Interests: To improve our services and communicate with you regarding business operations.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Data Sharing and Disclosure

We do not sell or trade your personal data. However, we may share your data with:

-Service Providers: Third-party vendors that assist with payment processing, marketing, and IT support.

-Legal Authorities: When required to comply with applicable laws and regulations.

-Business Transfers: In the event of a merger, acquisition, or sale of business assets.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

9. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

-Right to Access: Request access to your personal data.

-Right to Rectification: Correct inaccurate or incomplete data.

-Right to Erasure: Request deletion of your data when no longer necessary.

-Right to Restrict Processing: Request limitation of data processing under certain conditions.

-Right to Data Portability: Request to transfer your data to another service provider.

-Right to Object: Object to processing based on legitimate interests or direct marketing.

-Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For more details on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

12. Children's Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware of such data collection, we will take steps to delete the information.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date. Please check back periodically to stay informed of updates.

14. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with a data protection authority or contact us at [email protected] to resolve any concerns.

15. Consent

By using our website, you consent to this Privacy Policy and the processing of your personal data as described herein.

To exercise any of these rights or if you have any questions or concerns regarding this Privacy Policy, please reach out to us at
[email protected]